Listen to this. I went to get my Toshiba laptop repaired. I had bought from Staples a 2 year extension to my warranty ,with promised 3 business day turnaround. I am halfway into the second year and battery life is down to 35 minutes, the charger suddenly drops, and now the computer drops dead too – sporadically. So I take it to myStaples deal – who says gues what? we are now on 5-7 business days turnaround!
Oh great! But I give up the computer (the cost of all the repairs still will nick my pocket enough such that I will recover my warranty cost – so at least lets get that). Then I go across the street to Future Shop and ask about renting a laptop. Sure you want it for 3 weeks ? We can only do in increments of a month – and this is a special for our customers that will be $400.
Wow! Then I look at the price of a brand new Toshiba with double the memory, double the USB ports, triple the disk space, 2cores on a 2.GHZ processor, Windows Media Center, and its just over $1000US taxes not included. But the kicker is that so much of my work, images and data are now SaaS- software as a service or open source or online gallery based – the change over to the new machine is a lot less onerous – so I buy the new laptop on the spot. The New machine wioll allow for virtualization easily. The old machine when it comes back will be my Linux laptop and:
Never buy an extended warranty from a retailer unless they can do on site repairs. Hear that Staples.
(c) JBSurveyer 2006